PUTIEN has successfully achieved 95% of checklist completion rate

100% Compliance to FSSC 22000

74% Reduction in operational costs

93% Completion rate of operational reports

Prima Food Solutions manufactures and supplies wholesale F&B products, catering to both the B2C and B2B markets. Its manufacturing arm provides food solutions to more than 150 B2B customers throughout Indonesia, covering more than 16 provinces. This household name, which also owns multi-store retail brands like Delico and Chickro, supplies food creations to numerous cafes, supermarkets, as well as multi-chain establishments such as Starbucks, KFC and IKEA.

Nimbly is key in digitalizing our operations across the value chain. We are able to save 74% operational costs and 3,800 man-hours per year.
Roshan Dylan
Director

Challenges

Prima Food solutions realized that they needed to digitalize operations and automate processes across their value chain. They could no longer rely on the old way of doing business which was either excel-driven or paper-driven and requiring heavy face to face interaction.

Prima Food Solutions is growing exponentially and the company needed to scale effectively without any compromise in quality of products and service.
This was no easy task, as the standards of food manufacturing and handling are constantly evolving and becoming increasingly stringent.
Additionally, the nature of their production and manufacturing processes is volatile, and at the same time, customer demands are increasing.

The company wanted to focus more on delivering higher value to customers, and so they embarked on a digital transformation journey.

Outcomes

Nimbly provides digital solutions for the needs of implementing Putien’s SOP. With Nimbly, all line checks at Putien have become digital. Line checks only need to be done using each staff member’s mobile phone.

The digitization of the questionnaire allows specialization of the line check area to be applied, increasing inspection coverage in less time.
Staff are required to take photos during the inspection using Nimbly’s Live Photo feature as a form of report validation, making each report honest and accurate.
Nimbly’s Analytics Dashboard makes it easy for the Putien Management team to compile data and monitor KPIs, eliminating the need for the team to generate weekly reports manually.

With these changes, the Management team can focus their attention on taking corrective action, compiling preventive action plans, and making other important business decisions based on data.